Marketing Systems Operator Manual · SW-01
Field Manual · Rev. 2026Doc. SW-01 · Public Release
Operator ID
Steven Wade
NameSteven Wade
RoleMarketing + AI
LocationMelbourne / AU
Starts withOne workflow
SignatureSteven Wade

Steven Wade | Marketing and AI implementation

Put AI to work on the tasks slowing your business down.

I build and run AI workflows for marketing and the work around it. Start with one recurring task, from preparing reports to organising enquiries, with a clear scope and a result your team can check.

Describe the task, the tools involved and what you want to improve.

02 Repeated Work

Start with the work your team keeps repeating.

Pulling figures into the same report. Finding customer information across different tools. Passing an enquiry to the right person with enough context to act.

If that sounds like your business, bring me one example. I'll look at how it works today, where the effort goes and whether it is worth changing.

Blue biro sticker of a looping conveyor carrying the same report round again, a hand copying figures from one sheet to the next
Blue biro sticker of a report, an enquiry and a handover note, each with an arrow pointing up to a target

03 Marketing First

Marketing is where I start.

The first question is what the work needs to achieve. A report needs to support a decision. An enquiry needs an owner. A handover needs enough context for someone to take the next step.

I use that starting point to scope the workflow, choose the tools and decide where a person needs to review the output.

04 How It Runs

One workflow, built and run.

Scope it.
Identify the task, inputs and owner. Agree what a useful result looks like and quote the build and ongoing operation separately.
Build it.
Connect the agreed tools, test the output and put review points and failure handling in place.
Run it.
Monitor the agreed workflow, investigate failures and review its output and running costs within the support scope.
See the AI implementation service →

05 Examples

What that could look like.

Illustrative workflows, scoped around your business:

Reporting
Bring approved data into a recurring summary, with checks, draft commentary and questions for the person making decisions.
Enquiry preparation
Organise incoming enquiries, flag missing information and prepare a response for someone to approve.
Customer handovers
Assemble relevant notes and agreed next steps into a brief the next person can review.
The starting point depends on your tools, permissions and the cost of doing the work today. If an existing feature or connector is enough, I'll recommend that.

07 Practical Guides / The Field Manual

Put AI to work in real marketing.

Five field-tested guides for planning, building and measuring campaigns with AI, without surrendering strategy or judgement.

Browse the Field Manual →

08 Field Reports / The Growth Files

Field notes from AI-powered marketing in practice. Protocols for better automation, decision support and campaign performance, plus the lessons that survived real budgets.

Open the complete archive →

09 Operator Profile / Steven Wade

Steven Wade

I am an AI marketing systems operator and paid-media specialist. I build systems that keep research, customer signals, campaign decisions and results connected, so AI has the context to be useful.

The approach is grounded in a decade of campaigns and $18M+ in paid media managed across Google, Meta and Microsoft: human judgement in control, automation doing the heavy lifting, and every result feeding the next decision.

BaseMelbourne, Australia
AvailableFor consulting & advisory
Focus
AI systems, knowledge workflows, paid media and measurement
Experience
A decade of campaigns, and $18M+ in paid media managed across many engagements
Approach
Data-informed, test-driven, results-oriented

10 Start Here

Show me the task.

What recurring work is slowing your business down? Tell me what happens today and what you would like to change. I'll review the fit and reply with the next step. No passwords or customer records needed at this stage.

I don't take on education or training providers.
11 · Stay Current

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